Frequently Asked Questions
Where are your products made?
Our products are thoughtfully developed with quality and performance in mind. Specific manufacturing details can be found on individual product pages when available.
Are your products suitable for all skin types?
Our products are designed to work well for a variety of skin types. We recommend reviewing ingredient lists and doing a patch test before full use.
Do you offer returns or exchanges?
Yes, we accept returns and exchanges in accordance with our return policy. Please visit our Returns page for full details and eligibility requirements.
How long does shipping take?
Shipping times may vary based on your location and order processing. Estimated delivery timeframes are provided at checkout.
Do you ship internationally?
Yes, we offer international shipping to select locations. Available shipping options and rates will be shown during checkout.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your delivery.
Can I change or cancel my order after placing it?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact us as soon as possible and we’ll do our best to assist.
Are your products cruelty-free?
We are committed to responsible beauty practices and do not test our products on animals.
What payment methods do you accept?
We accept major credit cards and secure online payment options available through our Shopify checkout.
How can I contact customer support?
If you have any questions or need assistance, you can reach out through our Contact page and our support team will be happy to help.