Shipping policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays. Once your order has been processed, it will be prepared for shipment and handed over to the shipping carrier.

Please note that processing times may be extended during high-volume periods, product launches, promotions, or holidays.

Shipping Rates & Delivery Estimates

Shipping rates and delivery estimates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times may vary depending on your location, carrier delays, and external factors beyond our control. Delivery timeframes are estimates and are not guaranteed.

Domestic Shipping

We ship orders within the United States using trusted shipping carriers. Once your order has shipped, you will receive a confirmation email with tracking information.

International Shipping

International shipping is available to select locations. Shipping rates, delivery estimates, and available options will be displayed at checkout.

Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. These charges are not included in the product or shipping price.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number. Tracking updates may take up to 24–48 hours to appear after shipment.

Shipping Delays

While we strive to deliver all orders on time, delays may occur due to weather conditions, carrier issues, customs processing, or other circumstances beyond our control. We appreciate your patience in these situations.

Incorrect or Incomplete Address

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

If an order is returned to us due to an address issue, additional shipping charges may apply to reship the order.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us as soon as possible. We may require photos or additional information to assist with your claim.

Claims must be reported within a reasonable timeframe after delivery or expected delivery.

Questions or Concerns

If you have any questions about shipping or your order, please contact us through our Contact page. Our support team will be happy to assist you.